'Kapamilya Thank You' Program FAQsDate posted: July 14, 2017 | Posted by: ABS-CBN TVplus
What is the Kapamilya Thank You Program?
Kapamilya Thank You is the customer loyalty program of ABS-CBN that expresses love and gratitude to our loyal Kapamilyas wherever in the world you may be. We want to thank you especially for your loyalty to our shows, our celebrities, products and services.
Loyal Kapamilyas will receive Thank You Points from watching ABS-CBN TV Shows on TV or iWant TV, visiting our website, subscribing to SKY and using ABS-CBN TVplus, Mobile and other products and services.
Thank You Points can be used to get special gifts, rewards and exclusive privileges from ABS-CBN.
Exclusive gifts and privileges include – Meet and Greet a Kapamilya Star, tickets to ABS-CBN Studio tours and shows such as ASAP and Showtime, and free products and services such as KBO, PPV, SMS, Data, Calls, and many more.
Who can join the Kapamilya Thank You Program (KTNX)?
Individuals aged 18 and above can join the Kapamilya Thank You Program.
How can I become a Kapamilya Thank You Program Member?
- Visit thankyou.abs-cbn.com or bit.ly/abscbnktnx
- Click “Register”.
- Fill out the needed information and nominate your Kapamilya Name or your username.
- Enroll your ABS-CBN products and services that you are currently subscribed to such asABS-CBNmobile, SkyCable, iWant TV, andTVplus.
- If you have an existing account with any ABS-CBN website, use your registered email or Kapamilya Name and password to login to the Kapamilya Thank You Program.
Registration via our website is FREE.
How long does my membership last?
Membership in the Kapamilya Thank You Program is valid for as long as your membership is active. You are considered as an active member when you have earned Thank You Points or have redeemed rewards in the past 6 months. Otherwise, all available Points you have earned will be forfeited.
Getting Thank You Points
How do I receive Thank You Points?
You will receive Thank You Points from watching ABS-CBN TV shows on TV or iWant TV, visiting ABS-CBN websites, payment to Sky, and using ABS-CBNmobile and other products and services. Here are the activities and transactions which can earn you Kapamilya Thank You Points.
ABS-CBN Services and Products
Receive Thank You Points
Number of Thank You Points
Thank You Kapamilya Website
On your birthday
On your 6th month as a member
On your Anniversary as a member
When you register to two (2) ABS-CBN accounts (example: 1 Sky Cable account plus 1 iWant TV account)
When you register to three (3) or more ABS-CBN accounts
Every P50 load on your ABS-CBNmobile Prepaid SIM
Reload your ABS-CBNmobile Prepaid SIM 8x within the month
Monthsary with ABS-CBNmobile Prepaid (from date of system activation)
Anniversary with ABS-CBNmobile Prepaid (from date of system activation)
For every Php50 paid on your postpaid bill
On your Monthsary with ABS-CBNmobile (from date of system activation)
On your Anniversary with ABS-CBNmobile (from date of system activation)
Be the first to enroll your TVplus at home to get 30 points. Just input your Box ID on the field given. Note that only the first enrollee of every TV Box ID will get the points.
Earn 3 points for every five (5) KBO30 registrations.
Make sure that the ABS-CBNmobile no. and TVplus Box ID you used to register to all five (5) KBO30 are enrolled on your account to earn the points.
Earn 2 points for every single (1) SUPERKBO99 registration.
Make sure that the ABS-CBNmobile no. and TVplus Box ID you used to register to SUPERKBO99 are enrolled on your account to earn the points
Sky (Sky Cable, Sky Broadband, Sky Mobi, One Sky and Sky Bundle)
For every Php200 paid on your bill monthly
iWant TV (Paid)
For every accumulated 50 viewing minutes where each view is more than 10 minutes
iWant TV (Free)
For every 100 shows completely watched
For every HASHTAG of the day entered in Kapamilya Thank you Website (hashtags can be seen in select ABS-CBN shows)
Will my Thank You Points expire?
Yes. Your membership and Thank You Points received from this program are valid for as long as you are active.
You are considered as an active member when you have earned Thank You Points or have redeemed rewards in the past 6 months. Otherwise, all available Points you have earned will be forfeited.
Redeeming Kapamilya Gifts using your Kapamilya Thank You Points
How can I use my Thank You Points to redeem Kapamilya Gifts, rewards, and privileges?
Thank You Points can be used to redeem Kapamliya Gifts, rewards, and privileges available online at thankyou.abs-cbn.com.
Kapamilya Gift Categories
Discounts and Rebates
Bill Rebates (Sky, Mobile-Postpaid)
Free SMS/Minutes, PPV, KBO, iWant TV, SKY Ambassador Access
Kapamilya Exclusive Experiences
Tickets to Studio Tour, shows and Kapamilya Star Meet & Greet. Fan signs & Video greeting from Kapamilya Stars
Donation to Lingkod Kapamilya
Here are the Kapamilya Gifts* you can redeem.
ABS-CBN Services and Products
Number of Thank You Points Needed
Thank You Gifts
POSTPAID50 Bill Rebate
POSTPAID100 Bill Rebate
POSTPAID200 Bill Rebate
POSTPAID300 Bill Rebate
POSTPAID500 Bill Rebate
IWANTV1D - 1 day
FREEIWANTV40 - 7 days
FREEIWANTV99 - 30 days
TVP250 - Box Discount
TVP500 - Box Discount
TVP1499 - Box Discount
Php 100 Bill Rebate
iWANTV PIN for 1 day
iWANTV PIN for 7 days
iWANTV PIN for 30 days
Php 50 Online Store Discount
Php 100 Online Store Discount
BBD5 - Php 5 donation
BBD10 - Php 10 donation
BBD50 - Php 50 donation
BBD100 - Php 100 donation
When can I start using my Thank You Points for redemption?
As long as you have the required Thank You Points, you can start redeeming Kapamilya Gifts and rewards immediately. You may also choose to accumulate more Thank You Points to redeem items of higher value.
How long does it take for Thank You Points be credited to my account?
It takes seven (7) to ten (10) days for points and transactions to be reflected on your account. For Sky bill payment, it will take at least forty five (45) days.
Points Balance and Membership Information
How can I check my Thank You Points balance?
You can check your Thank You Points balance through the website under My Loyalty Account. Visit thankyou.abs-cbn.com. This service is FREE.
How can I update my personal membership information?
You can login to thankyou.abs-cbn.com to update your personal information.
You may reach us through the following:
Email: [email protected]
Hotline: (02) 4152272