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'Kapamilya Thank You' Program FAQs

Date posted: July 14, 2017 | Posted by: ABS-CBN TVplus

FAQs

 

What is the Kapamilya Thank You Program?

 

Kapamilya Thank You is the customer loyalty program of ABS-CBN that expresses love and gratitude to our loyal Kapamilyas wherever in the world you may be. We want to thank you especially for your loyalty to our shows, our celebrities, products and services.

 

Loyal Kapamilyas will receive Thank You Points from watching ABS-CBN TV Shows on TV or iWant TV, visiting our website, subscribing to SKY and using ABS-CBN TVplus, Mobile and other products and services.

 

Thank You Points can be used to get special gifts, rewards and exclusive privileges from ABS-CBN.

Exclusive gifts and privileges include – Meet and Greet a Kapamilya Star, tickets to ABS-CBN Studio tours and shows such as ASAP and Showtime, and free products and services such as KBO, PPV, SMS, Data, Calls, and many more.

 

Membership Application

 

Who can join the Kapamilya Thank You Program (KTNX)?

Individuals aged 18 and above can join the Kapamilya Thank You Program.

 

How can I become a Kapamilya Thank You Program Member?

  • Online
  1. Visit https://thankyou.abs-cbn.com or bit.ly/abscbnktnx
  2. Click “Register”.
  3. Fill out the needed information and nominate your Kapamilya Name or your username.
  4. Enroll your ABS-CBN products and services that you are currently subscribed to such asABS-CBNmobile, SkyCable, iWant TV, andTVplus.
  5. If you have an existing account with any ABS-CBN website, use your registered email or Kapamilya Name and password to login to the Kapamilya Thank You Program.

Registration via our website is FREE.

 

How long does my membership last?

Membership in the Kapamilya Thank You Program is valid for as long as your membership is active. You are considered as an active member when you have earned Thank You Points or have redeemed rewards in the past 6 months. Otherwise, all available Points you have earned will be forfeited.

 

 

Getting Thank You Points

 

How do I receive Thank You Points?

You will receive Thank You Points from watching ABS-CBN TV shows on TV or iWant TV, visiting ABS-CBN websites, payment to Sky, and using ABS-CBNmobile and other products and services. Here are the activities and transactions which can earn you Kapamilya Thank You Points.

 

ABS-CBN                                               Services and Products

Receive Thank You Points

Number of Thank You Points

Thank You Kapamilya Website

Upon registration

30

On your birthday

10

 On your 6th month as a member

5

On your Anniversary as a member

10

When you register to two (2) ABS-CBN accounts (example: 1 Sky Cable account plus 1 iWant TV account)

5

When you register to three (3) or more ABS-CBN accounts

10

ABS-CBNmobile (Prepaid)

Every P50 load on your ABS-CBNmobile Prepaid SIM

1

Reload your ABS-CBNmobile Prepaid SIM 8x within the month

1

Monthsary with ABS-CBNmobile Prepaid (from date of system activation)

1

Anniversary with ABS-CBNmobile Prepaid (from date of system activation)

5

ABS-CBNmobile (Postpaid)

For every Php50 paid on your postpaid bill

1

On your Monthsary with ABS-CBNmobile (from date of system activation)

1

On your Anniversary with ABS-CBNmobile (from date of system activation)

5

ABS-CBN TVplus

Be the first to enroll your TVplus at home to get 30 points. Just input your Box ID on the field given. Note that only the first enrollee of every TV Box ID will get the points.

30

Earn 3 points for every five (5) KBO30 registrations.

Make sure that the ABS-CBNmobile no. and TVplus Box ID you used to register to all five (5) KBO30 are enrolled on your account to earn the points.

5

Earn 2 points for every single (1) SUPERKBO99 registration.

Make sure that the ABS-CBNmobile no. and TVplus Box ID you used to register to SUPERKBO99 are enrolled on your account to earn the points

2

Sky (Sky Cable, Sky Broadband, Sky Mobi, One Sky and Sky Bundle)

For every Php200 paid on your bill monthly

1

iWant TV (Paid)

For every accumulated 50 viewing minutes where each view is more than 10 minutes

1

iWant TV (Free)

For every 100 shows completely watched

1

Free TV

For every HASHTAG of the day entered in Kapamilya Thank you Website (hashtags can be seen in select ABS-CBN shows)

1

 

 

Will my Thank You Points expire?

Yes. Your membership and Thank You Points received from this program are valid for as long as you are active.

You are considered as an active member when you have earned Thank You Points or have redeemed rewards in the past 6 months. Otherwise, all available Points you have earned will be forfeited.

 

 

Redeeming Kapamilya Gifts using your Kapamilya Thank You Points

 

How can I use my Thank You Points to redeem Kapamilya Gifts, rewards, and privileges?

Thank You Points can be used to redeem Kapamliya Gifts, rewards, and privileges available online at thankyou.abs-cbn.com.

Kapamilya Gift Categories

Description

Discounts and Rebates

Bill Rebates (Sky, Mobile-Postpaid)

ABS-CBN Services

Free SMS/Minutes, PPV, KBO, iWant TV, SKY Ambassador Access

Kapamilya Exclusive Experiences

Tickets to Studio Tour, shows and Kapamilya Star Meet & Greet. Fan signs & Video greeting from Kapamilya Stars

Donation

Donation to Lingkod Kapamilya

Here are the Kapamilya Gifts* you can redeem.

 

ABS-CBN                                               Services and Products

Number of Thank You Points Needed

Thank You Gifts

ABS-CBNmobile (Prepaid)

5

TRITXT1DAY

10

TRICALL1DAY

15

TRINET1DAY

40

TRITXT7DAY

10

COMBO1D

40

COMBO7D

99

COMBO30D

ABS-CBNmobile (Postpaid)

50

POSTPAID50 Bill Rebate

100

POSTPAID100 Bill Rebate

200

POSTPAID200 Bill Rebate

300

POSTPAID300 Bill Rebate

500

POSTPAID500 Bill Rebate

10

IWANTV1D - 1 day

40

FREEIWANTV40 - 7 days

99

FREEIWANTV99 - 30 days

ABS-CBN TVplus

30

KBO30

99

SUPERKBO99

250

TVP250 - Box Discount

500

TVP500 - Box Discount

1499

TVP1499 - Box Discount

SKY

200

Php 100 Bill Rebate

iWant TV

10

iWANTV PIN for 1 day

40

iWANTV PIN for 7 days

99

iWANTV PIN for 30 days

ABS-CBN Store

50

Php 50 Online Store Discount

100

Php 100 Online Store Discount

Lingkod Kapamilya

5

BBD5 - Php 5 donation

10

BBD10 - Php 10 donation

50

BBD50 - Php 50 donation

100

BBD100 - Php 100 donation

*Kapamilya Gifts are subject to change.
 

 

When can I start using my Thank You Points for redemption?

As long as you have the required Thank You Points, you can start redeeming Kapamilya Gifts and rewards immediately. You may also choose to accumulate more Thank You Points to redeem items of higher value.

 

How long does it take for Thank You Points be credited to my account?

It takes seven (7) to ten (10) days for points and transactions to be reflected on your account. For Sky bill payment, it will take at least forty five (45) days.

 

 

Points Balance and Membership Information

 

How can I check my Thank You Points balance?

You can check your Thank You Points balance through the website under My Loyalty Account. Visit thankyou.abs-cbn.com. This service is FREE.

 

How can I update my personal membership information?

You can login to thankyou.abs-cbn.com to update your personal information.

 

 

Contact Us

You may reach us through the following:

Email: [email protected]

Hotline: (02) 4152272